Last Updated: 1. November
Your privacy is important to Off-grid power systems. This Statement explains how Off-grid power systems collect, uses, discloses, retains and delete personal information, including information collected through the Off-grid power systems website (currently, offgridps.com), or directly by Off-grid power systems representatives.
Off-grid power systems welcome questions and comments on this Privacy Statement and feedback on its management of personal information. Any questions, concerns, requests for access or changes to personal information, withdrawals or variations of consent, complaints, or inquiries regarding our privacy policies and practices, including questions about the collection, use, disclosure or storage of personal information, may be directed to the Off-grid power systems.
1. Your consent
Off-grid power systems will only collect, use and disclose personal information for the purposes for which it was provided, unless you consent to a new purpose, or if permitted or required by law. Except where limited exceptions apply, Off-grid power systems will make a reasonable effort to advise you in advance of the purposes for which your personal information is being collected, used, and disclosed. When you provide or submit your personal information to Off-grid power systems we consider that you have consented to the collection, use, and disclosure of your personal information for the purposes for which it was provided or submitted. We will handle that personal information in accordance with this Privacy Statement, or as otherwise permitted by applicable law. Subject to legal or contractual restrictions, on reasonable notice, you may withdraw or vary your consent to collection, use and disclosure of your personal information by submitting a written request to the Off-grid power systems using the contact information above.
1. How we collect personal information
You may be asked to provide or submit your personal information to Off-grid power systems when you contact Off-grid power systems to discuss our products or services, place an order for our products and services. We may collect private information via the contact form, newsletter form or FAQ form. In those circumstances, you can choose not to provide or submit your personal information, but then we might not be able to fully respond to you.
offgridps.com website may automatically collect certain information regarding your use of the website, such as the dates and times you access this website and the browsers, operating systems and devices you use to access the website. We use this information to improve the user experience. The website uses “cookies” and other similar technologies, such as web beacons, pixel or gif tags, and action tags. The collected information is used to improve services, advertising and customer communications. We collect this information to may use information collected through cookies and similar technologies to recognize you as a user of offgridps.com, to determine your general location, track your use of websites, offer personalized online content, information and advertisements. We may use web beacons, pixel or gif tags, and action tags to confirm that email messages have been delivered to and opened by you. You may choose to decline or disable cookies in your web browser, but doing so may affect your ability to access or use certain features of our websites. You may opt out of receiving emails in accordance with this Privacy Statement.
When you contact Off-grid power systems by telephone, those calls may be monitored or recorded for quality assurance purposes. If we wish to use the personal information you have provided during the course of those calls for quality assurance purposes, we will contact you to seek your consent.
We may provide location-based services, including marketing and promotions specific to your location. To do so, we may collect and use information regarding the geographic location of your computer or mobile device. If the location data contains your personal information, then we will treat the location data as personal information in accordance with this Privacy Statement. If the location data is collected anonymously in a form that does not personally identify you, then we will treat the location data as non-personal information in accordance with this Privacy Statement. You may configure your computer or mobile device to either transmit or not transmit location data to offgridps.com
2. How we use collected personal information
(a) to provide you with products and services that you have registered or purchased to receive from Off-grid power systems.
(b) to facilitate transactions and process your purchases for Off-grid power systems products;
(c) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer our relationship with you;
(d) if necessary, to facilitate the return of products for servicing or repairs; and
(e) for those purposes required or permitted by law.
We may combine your personal information collected through various sources, including information collected through our websites, and develop a customer profile for you which will be used for the purposes above.
We may use your personal information for analyzing statistics, assessing our client usage of our networks and facilities, quality assurance, and to help us plan our business activities.
3. Disclosure of personal information
Off-grid power systems may disclose or transfer your personal information to its approved suppliers, distributors, and service providers to assist Off-grid power systems in the provision of products and services to you, to provide products and services to Off-grid power systems, to perform work on behalf of Off-grid power systems using your personal information, or as otherwise permitted by applicable law. Off-grid power systems requires its approved suppliers, distributors, and service providers to agree to use your personal information only for the purposes for which the information is provided to them, and to protect the privacy of your personal information in a manner that is consistent with this Privacy Statement.
4. Disclosure of personal information
(a) Suppliers, Distributors and Service Providers:
(b) Business Transactions:
(c) Law Enforcement/Legal Disclosures:
5. Retention and protection of personal information
Off-grid power systems retain your personal information for the period reasonably necessary for the purposes described in this Privacy Statement or a longer period required or permitted by applicable law. Off-grid power systems will delete or dispose of your personal information when Off-grid power systems are no longer reasonably required to keep the information for the purposes described in this Privacy Statement.
6. Accuracy and access to personal information
Off-grid power systems will rely on you to ensure that your personal information is as accurate, complete and up to date as necessary for the purposes of the products and services that Off-grid power systems provides to you. You will promptly notify Off-grid power systems of any relevant changes to your personal information using the procedures provided on Off-grid power systems website or by contacting Off-grid power systems.
You may request access to your personal information and information about theOff-grid power systems collection, use, disclosure, retention and deletion of your personal information by submitting a written request to the Off-grid power systems Privacy Officer using the contact information above. Subject to applicable exceptions and limitations prescribed by applicable law, you will be given reasonable access to your personal information and you will be entitled to verify the accuracy and completeness of your personal information and to have it amended as appropriate.
7. Non-personal information
Off-grid power systems create or collect non-personal information (information that is not about an identifiable individual), including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual. Off-grid power systems may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever.
If non-personal information is combined with personal information, then the non-personal information will be treated as personal information for the purposes of this Privacy Statement.
8. Other matters
(d) Former Users: If you cease using the Off-grid power systems website, Off-grid power systems may continue to use and disclose your personal information in accordance with this Privacy Statement, as amended from time to time.
Unsubscribing to Newsletters and Messages: You may unsubscribe from any Off-grid power systems commercial electronic messages by using the applicable unsubscribe procedure included in those messages.
Changes to this Statement: Privacy laws are subject to change and Off-grid power systems may change this Privacy Statement at its discretion from time to time, without any prior notice or liability to any person, by posting a new version of this Privacy Statement on Off-grid power systems websites. The collection, use, disclosure, retention and deletion of your personal information will be governed by the version of this Privacy Statement in effect at that time. Your continued dealings with Off-grid power systems subsequent to any change to this Privacy Statement will signify your consent to the collection, use, disclosure, retention and deletion of your personal information in accordance with the changed Privacy Statement. Accordingly, you should check the “Last Updated” date of this Privacy Statement (at the top of this Statement) and review any changes since the last version.